Cookies Policy

What are Cookies and why do we use them?

Cookies are small text files that are stored in a user’s browser when they visit a website. They allow the website to “remember” your actions and preferences, such as language, browsing settings or consent choices, for a certain period of time, making the browsing experience more efficient and personalized.

The company uses cookies for the purpose of:

  • ensuring basic functionality of the website,
  • analyzing traffic and improving our services,
  • personalizing content and, where applicable, advertising choices.

Legal Basis for Processing (GDPR)

For all cookies other than those that are strictly necessary, the legal basis for the processing of personal data is the user’s explicit consent, in accordance with Article 6(1)(a) of the GDPR.

  • Consent is provided through the Cookie Consent Banner mechanism.
  • The user can withdraw or modify their consent at any time.
  • Strictly necessary cookies are based on the company’s legitimate interest in the safe and proper functioning of the website.

Categories of Cookies Used

CategoryPurposeLegal BasisConsent Required
3.1. Strictly Necessary CookiesNecessary for the proper functioning of the website, basic navigation, security and access to protected areas.Legitimate interestNo
3.2. Statistics Cookies (Performance / Analytics)They measure traffic and help understand user interaction with the website in order to improve functionality and content.Explicit consentYes
3.3. Targeting / Advertising CookiesThey are used to display content or advertisements relevant to the user’s interests and may be placed by third-party partners.Explicit consentYes

Management and Withdrawal of Consent

The user maintains full control over their choices regarding cookies.

  • Cookie Banner: during the first visit, he can choose which categories of cookies he accepts, excluding those that are strictly necessary.
  • Change settings: he can at any time revoke or modify his consent through a relevant link, such as “Change Cookie Settings”, in the footer of the website.
  • Browser settings: he can also manage or delete cookies through his browser settings, such as Chrome, Firefox, Safari or Edge.

Data Processor and Contact

HEURISTIC DATA O.E. is responsible for the processing of data collected through cookies.

Address: Rodou 172, Athens 104 43, Greece

Telephone: (+30) 211 1102031

Email: info@heuristicdata.gr

For questions regarding this Cookies Policy and the processing of personal data, you can contact us through the company’s official communication channel.

Contact email: info@heuristicdata.gr

ISO 27001 Compliance Note

The company ensures that cookie management procedures are documented, monitored and controlled as part of its Information Security Management System (ISMS). At the same time, care is taken to ensure that users are clearly and transparently informed about the cookie policy and their available rights and choices.